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  • •Make Payments •Report Problems •Recieve Notifications

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    Wise Electric members, you’re in the right place. (If you’re not a member, you’re welcome here, too). Feel free to give us a call if you can’t find what you’re looking for. We’re always happy to hear from our members.

  • Texas in Our Lines

    We’re proud to power our little corner of North Central Texas. We run more than 3,350 miles of line over seven counties. It might not sound like much in the grand scheme of things, but we still offer Texas-sized electricity and service to you, our members.

  • Brazos Electric Ratepayer Hardship Fund

    You may be eligible for an assistance program that provides bill credits to eligible low income residential cooperative customers to cover the cost of recently added bill charges due to the high costs incurred during Winter Storm Uri in 2021.

  • Powering Is Our Mission

    At Wise Electric, our mission is to provide safe, reliable, competitively priced electric and related services to you, our members. Our goal is to enhance your quality of life through our high standard of performance, dedication and integrity.

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DECATUR OFFICE

1900 N. Trinity St.

Decatur, TX 76234

P:(940) 627-2167

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PO Box 269

Decatur, TX 76234

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Office

M – F

8 am to 5 pm

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7 am to 6 pm

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© Copyright Wise Electric 2024

Winter Weather Statement:

While ERCOT is reporting projected ample supplies of electricity for the upcoming days, your cooperative is closely monitoring the forecasted winter weather event and is taking steps to help ensure reliability and safety for our member/consumers. The cooperative has greatly improved its load shed process in the event that a curtailment is ordered by ERCOT. In the event of rolling blackouts, the cooperative will use every available option to keep outages to a duration of 20 to 30 minutes depending on the nature of the instruction from ERCOT. The cooperative will use Facebook to keep our members updated as to any events that may be called so our members may have ample time to prepare for rolling outages. We will also use our outage app to indicate the areas of rolling blackouts with anticipated restoration times. Please remember that wind and cold temperatures may play a large role in unplanned outages as the weather event moves in so please call our office or use the WEC app to report any outages as the event progresses. Wise EC hopes everyone stays safe during the next few days and remember to visit our website (www.wiseec.com), download our app, or monitor Facebook for further information.

 

PLANNED OUTAGE ALERT

Apr 23rd, 2024 at 9:00 am

In an effort to maintain reliable service to our member/consumers in a small area of Silver Lakes Ranch, the cooperative is required to perform an amount of maintenance work involving poles and wires that will involve a scheduled outage.  The outage will start at approximately 9:00 a.m. on Tuesday, April 23, 2024 and last approximately 3 hours.   For more details on the meters affected, please see the attached map.  Cooperative lines highlighted in blue will be the areas that experience the outage.  The streets affected wholly or in part are Silver Lakes Dr, Lakeridge Blvd, Lakeview Ct, Preserve Ct, Indian Trail Rd, and Sandstone Ct.  The cooperative’s construction contractors, FX5 Utility Construction, will be performing the work so please offer courtesy to these employees while they are completing the project.  The cooperative would like to thank you in advance for your cooperation and we apologize for any inconvenience this may create.  

 

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