MAY STORMS

The cooperative would like to take the opportunity to thank all of our members for their patience and understanding during the recent storms in late April and all of the month of May.  These roughly six weeks proved to be very taxing on our system as well as employees and contractors who worked around the clock to make sure your power stayed on as much as possible.  WEC experienced a number of broken poles, downed conductor, and other facilities that may have been damaged by wind or lightning.  Even through all of these events, there were only two outages that lasted over four hours.  The cooperative experienced an outage time of over 20,000 hours during the month of May alone which effectively means that, on average, each of our members was without power for 1 hour during the month.  In comparison, the cooperative will experience about 1200 hours of outage time in a normal month.  In addition, the cooperative will be addressing the lingering effects of the storm for many days to come.  There is still a large amount of “clean up” to be done and the cooperative will make every effort to get those issues tended to as soon as access is available and it is deemed safe for our employees to complete the work.  WEC also encourages our members to report any unsafe conditions that may remain from the storms to ensure that we get them looked at and repaired or replaced.  In closing, remember to take advantage of our website as well as our mobile app for reporting outages.  These are very user friendly applications but please feel free to call our office for support on getting started with these tools.  WEC does have a dispatcher on call 24 hours a day but during large call volumes, you may experience hold times that will vary.  Thank you again for your understanding.

Sincerely,
WEC Employees

 

 

 
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